Effective Date: 08/01/2026
Last Updated: 08/01/2026

1. Purpose of This Policy

This Payment Policy outlines the terms, procedures, and conditions for all payments made to GlobeSync Travel Management (“we,” “our,” or “us”) for travel coordination and management services.

Our goal is to ensure transparency, protect both parties, and maintain a smooth process from the planning stage to the completion of each client’s travel project.

2. Payment Model

GlobeSync Travel Management operates under the “Option 1” payment structure, where:

• Clients pay vendors (airlines, hotels, tours, insurance providers, etc.) directly for all travel-related services.

• GlobeSync Travel Management charges a separate service fee for travel coordination, planning, and management.

This model ensures clients have full control and transparency over vendor payments while benefiting from professional management and organisation.

3. Payment Phases

To protect the integrity of our services and ensure fairness, payments to GlobeSync Travel Management are split into two distinct phases:

Key Notes:

• The planning deposit confirms your project start and is non-refundable once research and planning have begun.

• The final coordination balance must be cleared before confirmations or official vendor details are released.

• Failure to pay the second phase within the agreed period may result in project suspension or termination of services.

4. Accepted Payment Methods

We currently accept payments through the following secure channels:

• Bank Transfer (preferred)

• PayPal Business

• Wise (International Transfers)

All payments must be made in the currency stated on your invoice (usually EUR or USD).

Payment Details:

Bank or transfer details will be provided on the official invoice.
Please ensure that all transaction fees (e.g., PayPal, Wise, or bank charges) are covered by the client.

5. Invoicing & Due Dates

• A digital invoice will be issued for each service engagement.

• The Phase 1 deposit invoice is due immediately to confirm the start of work.

• The Phase 2 balance invoice is due before release of final itinerary and confirmations.

Unless otherwise agreed in writing, payments must be made within 5 business days of invoice issuance.
Late payments may incur a 5% administrative fee after 7 days of non-payment.

6. Late or Failed Payments

If payment is not received within the stipulated time:

• Work will be paused until payment is confirmed.

• Repeated non-payment may lead to termination of the service agreement.

• GlobeSync Travel Management reserves the right to retain or withhold planning materials, itineraries, or booking information until full payment is received.

For long-term or retainer clients, late payments may result in suspension of ongoing support until accounts are cleared.

7. Currency & Conversion Fees

All service fees are quoted in EUR (€) unless otherwise specified.
If payment is made in another currency, the client is responsible for any conversion rate differences or bank charges that reduce the total amount received.

8. Refunds & Cancellations

This policy should be read in conjunction with our Cancellation & Refund Policy.

• The planning deposit is non-refundable once research and planning have started.

• The coordination balance is refundable only if GlobeSync Travel Management cancels the project or fails to deliver the agreed service.

• Vendor-related refunds (flights, hotels, tours) are handled directly with the vendors and subject to their individual terms.

9. Long-Term Contracts & Retainers

For business, corporate, or educational clients who engage GlobeSync Travel Management on a monthly or annual retainer, the following apply:

• Retainer fees are invoiced at the start of each billing period.

• Unused hours or services do not roll over unless stated otherwise.

• Cancellations must be made in writing at least 30 days in advance of the next billing cycle.

10. Proof of Payment

Clients are encouraged to email or upload proof of payment (receipt or transaction confirmation) to accounts@globesynctravel.com after each transaction to expedite processing.

Work will commence or continue only after the payment is confirmed in our records.

11. Security & Fraud Protection

All payments are handled via secure, verified channels.
We never request credit card details, passwords, or sensitive banking information through email or social media.

If you receive suspicious payment instructions, please verify directly with our official contact email before proceeding.

12. Dispute Resolution

In the event of a payment-related dispute:

• GlobeSync Travel Management will first attempt resolution through direct communication.

• If unresolved, disputes will be governed by French business law, under the jurisdiction of courts in Strasbourg, France.

13. Updates to This Policy

We may update this Payment Policy periodically to reflect new payment methods, procedures, or compliance requirements.
All changes will be posted on our website with a new “Last Updated” date.

14. Contact Us

For payment or billing inquiries, please contact:

GlobeSync Travel Management
📧 Email: accounts@globesynctravelmanagement.com
🌐 Website: www.globesynctravelmanagement.com
🏢 Registered Address: Strasbourg, France

© 2026 GlobeSync Travel Management. All Rights Reserved.